This site is now in its 5th season. The only Collingwood site that is older is the official site which is now in its 6th season.
The site started out as a simple one page homage by Nick to the Club and as a place for him to store all his footy links, but grew very quickly into a resource used by many people. The site carried, and still carries:
- the first live scoreboard in the country
- a fan mail facility so that fans could email support directly to the Club
- the only searchable online AFL scores database in existence, covering all home and away games since the inception of the Club
- individual player info and stats for all players and all games since 1997
- the first Collingwood Bulletin Board
- the first Collingwood chat room (the one on the scoreboard)
- lots of other stuff
At the risk of blowing our own trumpets, we feel that over the last 4 years we have been of immeasurable value to the Club and to its fans.
The Club has never felt that it could recognise the existence of the site officially, but until recently has always been very supportive unofficially as the following few emails show. The Richard and John mentioned are Richard Stremski and John May.
<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Michael, I am checking on the mira address and will let you know as soon as possible. Your original message did reach me, but ironically came in directly rather than through my send and receive messages!
I'm appreciative of all that you and Nick have done for Collingwood. It's possible that our website might be almost ready for players to receive email messages directly. Thank God for Nick's page having provided that service.
Anyway, I'll let you know.
Cheers, Richard<HR></BLOCKQUOTE>
<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Mike, I handed Mal Michael a print-out of the message from his family yesterday. I've spoken to John May this morning on the phone about the email messaging problem and will give him a print-out of your message to me about it when I see him this afternoon.
Richard<HR></BLOCKQUOTE>
<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Thanks for your comments. I have passed a copy on and I'm hopeful we can address some of the issues. As much as I am sure it is frustrating for an experienced Internet user, I feel we are improving it. We are currently reviewing who will maintain the site in the future, but are still sorting through the contractual situation previously arranged.
With regard to the fan mail, in the short term please send it to me for distribution to the players while I organise a replacement address.
Thanks again for your help.
John<HR></BLOCKQUOTE>
<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Hi Micheal,
Could you please arrange for your site to use the following address for fan mail.
kgilbert@bigpond.com.au
Thanks for diverting the mail.
Regards,
JOHN<HR></BLOCKQUOTE>
<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Hello. As of tommorrow Wednesday 7th July. my email address will be changed to kgilbert@primus.com.au. Please make a note of the change
Thank you
Karen Gilbert
Media Communications & Public Relations Manager
Collingwood Football Club<HR></BLOCKQUOTE>
<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Nick
If possible could you please redirect all supporter enquiries to camroberts@primus.com.au rather than to kgilbert@primus.com.au in the short term. We are currently changing the structure of our email at the club (hence the address will change again soon!), and the queries would be best handled by myself until the club appoints a new media manager to replace Karen Gilbert & Alex McDonald.
Please reply to camroberts@primus.com.au to ensure you received this email.
Thanks
Cam Roberts
Football Technology Manager
COLLINGWOOD FOOTBALL CLUB<HR></BLOCKQUOTE>
As you can see we were always kept advised of contact arrangements and could feel confident that the services we provided were being utilised and appreciated.
The reason for this epistle is that the situation has changed radically and I feel the need to make the changes public and let you know of the possible effect on the future of this site.
We used to be sent advice on all breaking news, a weekly media release advising training time and venues, injury status, upcoming player milestones, Social Club events and other bits and pieces - you might remember we had a weekly news bulletin on the Bulletin Board. We haven't received any media releases at all since the new official site came on line.
So I rang Robert Pyman, the current Media Communications & Public Relations Manager. He said "All that information is available on the web site. We only send out media releases to the media through the AFL, we don't want just anyone turning up to our media events."
Less work for us and people can still access the information from the official site - that's ok.
Then I asked him about the fan mail (which is running at about 100 / week at the moment). He said "I don't know, never heard of it, they can use the web site for that anyway." So I asked him if it was picked up or if it was just being ignored and he replied that he thought it was probably just being left. He wasn't really interested, I could tell that he thought I was just some crackpot with a web site who was wasting his valuable time. So I thanked him and hung up.
On top of the recent membership fiasco, of which I was one of the victims, this has really pissed me off. The Club has turned around on the field, but its Member relations appear to be worse than ever. Is this what it takes for the Club to be successful? Do we really have to gain onfield performance at the expense of Member service?
To be fair, the Club has never asked or expected us to do what we've been doing, but while we felt that we were contributing, the effort and expense (and it is expensive) that went into this site was easy to justify. I think that we filled a huge hole over the long period that the official site was so inept.
That is no longer the case, the new official site is carrying the load admirably and I think that if the current administration know of us at all, they see us as competitors and an annoyance. So we are rethinking the future of the site.